Customer Service Survey

Tell us how we are doing. Complete the short survey below.

Questions/Information in bold print is required to be competed.

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What type of insurance do you have?:


Phone calls to our company are answered promptly:




Member Customer Service Representatives handled my requests promptly and courteously:




The Member Customer Service Representative was knowledgeable and able to answer questions about my certificate (policy):




I am satisfied with my Agent or Home Office Representative if no agent is involved:




I am satisfied with my Member (Fraternal) Benefits:




Facts on Aging

Per the Center on Aging and Work at Boston College, “Half of women (50%) plan to work after they retire, including 11% who plan to work full-time and 39% who plan to work part-time. Similarly, 52% of men plan to work after they retire, including 15% full-time and 37% part-time,” per the 2017 Transamerica retirement survey of over 4000 adult workers age 18+.
Center on Aging and Work

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