Customer Service Survey

Tell us how we are doing. Complete the short survey below.

Questions/Information in bold print is required to be competed.

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What type of insurance do you have?:


Phone calls to our company are answered promptly:




Member Customer Service Representatives handled my requests promptly and courteously:




The Member Customer Service Representative was knowledgeable and able to answer questions about my certificate (policy):




I am satisfied with my Agent or Home Office Representative if no agent is involved:




I am satisfied with my Member (Fraternal) Benefits:




Facts on Aging

Per the Arthritis Foundation, knee replacement surgeries have increased by 188 percent over the last 10 years in Americans aged 45–64. These surgeries are not easy procedures, either. They require weeks of recovery time, and some patients report having residual pain for as long as a year after the surgery. 
Arthritis Foundation

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